Vacancies

We’re undergoing an exciting period of change and growth at OPSS, and there’s never been a better time to join us. Below you can find our current vacancies, which are updated regularly.

The Government has announced that the Office for Product Safety and Standards (OPSS) will host the new national regulator for construction products, driving the improvement of safety and performance standards and ensuring compliance with construction product regulations.

​OPSS has begun operating under existing regulations and is currently transitioning to become fully operational under new legislation.   The Business Compliance Team is the team responsible for setting and establishing OPSS’ approach to drive business compliance with the construction product industry. We lead on the delivery of high-quality regulation of construction products placed on the UK market.

​The Construction Products Business Area is looking to appoint a Grade 6 Assistant Director of Business Compliance to work in partnership with the existing Assistant Director.

​The ideal candidate will be able to demonstrate strong leadership skills and efficiencies at developing and maintaining positive working relationships with a broad range of colleagues and external partners.

​This role can be based either in Birmingham or Teddington only.

We are the OPSS Digital and Technology team, and we build digital services focused on product safety and regulation.

Our team is a mixed team of civil servants and contractors that collaborate in agile service teams working on user centred designs.

We have an exciting portfolio of services that have internal and external users and there are already further services in our pipeline for future development.

This is an exciting time to be at OPSS Digital. As a fast-growing area of the Department for Business and Trade, we’re raising compliance standards across the board and making a real-world impact on millions of lives nationwide.

We are currently looking for an Associate Product Manager who will be expected to use their knowledge of user needs and business goals to frame problems and set priorities for their delivery teams.

The Roles and Our Team 

​About the Roles

​There are six roles being advertised across the following team:

Products and Sectors Regulation

​The Products and Sectors Regulation Team enforce a range of product, environmental and energy efficiency regulations across a wide variety of product types in a number of different sectors. We are working towards providing a regulatory environment in which businesses have the confidence to invest and grow whilst ensuring that consumers and the environment are protected. We do this by taking a risk-based and proportionate approach to our regulatory activities, in accordance with the Regulators’ Code. We are continuing to build our regulatory capability, our ways of working, and our staff’s expertise.

Product Regulation Team:

We deliver a comprehensive market surveillance programme engaging with businesses, auditing technical documentation, inspecting manufacturing process, undertaking product sampling & testing, and carrying out investigations to ensure products comply with Eco-design and Energy Labelling Requirements.

​We ensure that products meet minimum energy efficiency standards, and that energy labelling is accurate, to ensure consumers save money on energy and make informed purchasing decisions. We use intelligence to prioritise key business sectors and develop our strategies to raise levels of compliance across those sectors.

​We are looking for two experiences regulators to join our team and take on a new challenge. You will be well supported in our well-resourced experienced team, and the work you will undertake will be both varied and challenging. There is also opportunity to develop mentorship skills by supporting our apprentices as they develop during their studies.

​If you are passionate about protecting consumers, holding business to account and working as part of a committed team, to make a difference, then we would love to hear from you.

Environment and Supply Chain Assurance Team:

Timber supply chains are regulated to ensure harvesting practices are legal, encourage sustainable harvesting practices and support global forest governance.  This role will involve Investigating and enforcing the UK Timber Products placing on the Market Regulations (UKTR) to prevent trade in Timber that is illegally harvested and help businesses understand their obligations under the regulations.

Restriction of Hazardous Substances (RoHS) and End of Life Vehicles (ELV): 

​This role involves the protection of the environment through the enforcement of regulations, which ensure that electronic equipment or vehicles do not have excessive levels of certain hazardous substances and are dealt with correctly. This is part of a small team that undertake compliance checks of products placed on the UK market, including reviewing testing and conformity documentations, undertaking test purchasing and removing non-compliant products from sale as necessary.

Waste Electrical & Electronic Equipment (WEEE) and Battery Takeback:

​This role involves the protection of the environment through the enforcement of regulations, which ensure that businesses who sell portable batteries, electrical and electronic equipment have systems in place to take back the waste items and make sure these are dealt with by approved waste treatment companies. This is within a small team that undertake compliance checks on businesses, including working with partners, other regulators and trade associations to support business compliance.

​We are looking for 3 regulators to build upon this thriving work environment, supported by colleagues, sharing knowledge and collaborating to achieve a common goal. Our work ethic contributes to a positive and motivated team dynamic.  If you would like to join us in making a valuable difference and are ready to embark on a rewarding journey, playing a pivotal role in our success then we encourage you to apply.

The Resource Management team is responsible for financial planning, monitoring and processing, and procurement and contract management. As a team, we are passionate about helping the organisation to deliver effectively, while also ensuring that colleagues are aligned with our processes to drive best use of public money.

We are a growing team, with a commitment to continuous improvement; if you enjoy solving problems and supporting delivery teams to make an impact, then this role offers an excellent opportunity to put those attributes to use!

The Role and Our Team

The Government has announced that the Office for Product Safety and Standards (OPSS) will host the new national regulator for construction products, driving the improvement of safety and performance standards and ensuring compliance with construction product regulations.

​OPSS has begun operating under existing regulations and is currently transitioning to become fully operational under new legislation. The Business Compliance Team is the team responsible for setting and establishing OPSS’ approach to drive business compliance with the construction product industry. We lead on the delivery of high-quality regulation of construction products placed on the UK market.

​This is an exciting opportunity for a flexible and results-oriented individual with the energy to make positive change happen within and beyond OPSS to join the expanding Business Compliance Team. In this purposeful, and multi-faceted role you will play a part in building our reputation as an exemplar regulator. Candidates will need to be flexible in approach and prepared to lead on a range of tasks.

The Business Compliance Team is the team responsible for setting and establishing OPSS’ approach to drive business compliance with the construction product industry. We lead on the delivery of high-quality regulation of construction products placed on the UK market.

​This is an exciting opportunity for a flexible and results-oriented individual with the energy to make positive change happen within the construction product industry. In this purposeful, and multi-faceted role you will play a part in building our reputation as an exemplar regulator. Candidates will need to be flexible in approach and prepared to lead on a range of tasks. You will hold specific responsibilities for planning and developing our regulatory capacity and delivery.  The role will suit people who are confident, analytical, decisive and can develop relationships and networks quickly, with experience of operating within a regulatory compliance environment: for example, ensuring goods, services or systems meet regulatory standards.

The Role and Our Team

The Online and Supply Chain Enforcement Team regulates the full supply chain, from ports and borders through to online marketplaces, fulfilment houses and third-party sellers. We are responsible for ensuring that shopping online will be as safe as shopping on the high street.

We have Lead Enforcement roles available in all three of our Enforcement Teams. Please state in your application which role, or roles, you wish to be considered for. Please be aware, all roles are potentially deployable to other teams dependent on organisational and risk priorities.

Ports and Borders Team:

No two days are the same, working in the Ports & Borders Team. We are committed to preventing unsafe and non-compliant products entering the UK supply chain. Our team delivers a programme of activity in which we look for innovative ways of finding the right intervention points to stop bad actors within the supply chain. This can include deployments a ports, proactively monitoring fulfilment centres and inland activity, and targeting resources to deal with prolific offenders. We work with a range of regulators including Local Authorities, Border Force, and HMRC. Our latest activity is preventing unsafe and non-compliant ebike’s, escooter’s, and conversion kits entering the UK supply chain.

As an SEO Lead Enforcement Officer, you will Lead on Ports and Inland deployments, conducting a range of onsite activities throughout the UK, ensuring Officers follow best practice. You will use initiative and be proactive in establishing a programme of regulatory activity, and lead on a range of high profile or challenging work-streams, compiling accurate project reports, operational plans, and case files. You will be at the forefront of building relationships internally and externally and will play a key role in developing, and mentoring Enforcement Officers.

Online Enforcement:

Online Enforcement is a fast-paced team; we select and test purchase high risk products which are being sold online. We get non-compliant products removed from sale, and monitor how well Online Marketplaces are fulfilling their obligations, enabling OPSS to hold them to account. We also explore new approaches to regulation and enforcement in the Online space enforcing the removal of unsafe products.

As an SEO on the Online Enforcement team you will have a portfolio of cases to manage. Working at pace you will ensure quick action is taken to address the issue, help build up our data and intelligence on how the online economy works, and lead follow up work to ensure businesses remain compliant following intervention. This is a developing area, and you may be asked to lead or contribute to the development of new ways of carrying out regulation online.

Incidents and Investigations:

Incidents and Investigations Team takes the enforcement lead on high profile investigations in the Product Safety space. We also deal with nationally declared product safety Incidents. We take immediate corrective action to protect people and places, and carrying out detailed investigation to determine the appropriate enforcement action and/or sanctions.

The Role and Our Team

The Government has announced that the Office for Product Safety and Standards (OPSS) will host the new national regulator for construction products, driving the improvement of safety and performance standards and ensuring compliance with construction product regulations.

​OPSS has begun operating under existing regulations and is currently transitioning to become fully operational under new legislation.

​The Sector Compliance Team support the establishment of OPSS as the national regulator for construction products by leading on the identification of problems in construction product industry sectors in complying with the law and the development of risk and evidence-based strategies to solve those problems.

​The Operational Policy Manager position in the Sector Compliance Team is a multifaceted role which requires a similarly wide-ranging suite of skills and competences. The successful candidate will play a meaningful role in shaping and delivering our regulatory activities and can expect to be involved in activities as diverse as engaging with industry, supporting the development of our evidence base, drafting industry guidance and working with colleagues across OPSS and elsewhere to promote, develop and explain our role and deliver our functions.

​These roles are based in Birmingham or Teddington only.

​The successful candidates responsibilities may include: 

• Developing, interpreting and applying for operational delivery the findings of a suite of market studies concerning the sector and sector practices.

• Developing – working with the industry, regulators, and others – priorities for our compliance activities and the regulatory practices required to deliver these effectively.

• Working with industry to lead and/or support initiatives to improve compliance in the sector.

• Leading and/or supporting the development and drafting of operational guidance.

• Explaining to industry and others the OPSS role in construction product regulation and our regulatory approach.

• Supporting policy and communications colleagues by providing expert input to Parliamentary correspondence, speech writing and campaigns etc.

• Attending and presenting at industry sector events etc.

Exciting Leadership Opportunity: Head of Research Delivery at OPSS 

​Are you a visionary leader ready to shape the future of consumer product safety? The Office for Product Safety and Standards (OPSS) invites you to join us as our Head of Research Development, where you’ll spearhead the development, coordination, and delivery of our research programme.

​In this dynamic role, you will play a pivotal part in crafting a comprehensive evidence base, addressing issues ranging from direct harms associated with existing consumer products to cutting-edge technologies. As the leader responsible for delivering our Strategic Research Programme, you will oversee research governance, ensuring that our endeavours answer priority questions for OPSS.

​Success in this role hinges on your ability to envision the broader context, articulate the alignment of OPSS research with our diverse responsibilities, and seamlessly collaborate with internal and external teams. Beyond routine research, you’ll provide guidance on methodologies, conduct critical assessments of legislative and policy issues, and lay the groundwork for innovative governance structures that amplify the impact of our research.

​But that’s not all – this role brings even more excitement! As our Head of Research Delivery, you will actively create and manage the OPSS sponsorship of PhD and Masters student programme, cultivating the next generation of experts in the field. Additionally, you’ll lead the charge in developing a Research Advisory Panel, bringing together diverse perspectives to enhance the quality and impact of our work. Your strategic expertise will also be crucial in identifying effective ways to procure resources, ensuring that our research endeavours are not only groundbreaking but also resource-efficient. To further enrich our capabilities, you will develop and maintain a comprehensive register of specialists, fostering collaboration and expertise within OPSS.

​We’re looking for an Online Strategy and Engagement Manager to help us deliver our Online Strategy. You will play a key role in helping to deliver our Online Marketplaces Programme, which is a high priority and cross-cutting OPSS programme. You will contribute to our strategic e-commerce thinking, co-ordinating our approach across OPSS, and be a source of expertise on online marketplaces. You will be skilled in forming relationships and working with others from different professional disciplines as part of project teams.

​This newly created role offers an opportunity for those wanting to join a high-profile regulatory programme which strengthens the way the UK regulates the sale of products sold through online marketplaces.

As a Grade 7 Programme Manager in OPSS, you will lead and manage one of the OPSS priority project or programmes, you will be responsible for driving and overseeing delivery to ensure that the objectives are clearly defined and achieved. The role requires professional expertise in the effective use of programme/project methodologies and techniques. You will need to have effective leadership, interpersonal and communication skills to provide effective day to day management of the project or programme.

This role is for a functional team leader for the Borders Delivery Team within the Targeting  branch of the Evidence Impact Area. The role provides leadership of OPSS’ delivery at the border, to support HM Government in delivering the 2025 Border Strategy by deterring, detecting and disrupting the flow of unsafe and non-compliant goods, while reducing or removing friction, at the border.

The role includes the management of the Borders Programme, overseeing OPSS’ activity at the border, and oversight of the OPSS Border Profiling Unit which profiles and administers referrals to OPSS enforcement teams and local authorities for intelligence-led inspections at the border

​Our role is to promote learning and development opportunities across the office and empower colleagues to own their development. We support teams and colleagues across the office to develop and access the development and training opportunities they need, alongside supporting the delivery and facilitation of a variety of training programmes which includes a comprehensive induction package for new starters, including a one-day welcome event.

The Incident Management Team (IMT) is a busy, friendly and highly supportive team, comprised of two closely related functions.

A readiness and resilience arm prepares OPSS to respond to national-scale incidents, emergencies and disruptive events. We develop and exercise a range of incident response plans and related procedures and ensure processes are continuously improved considering lessons arising from exercises or incidents.

An operational arm carries out initial assessments of product safety and noncompliance notifications, publishing product safety alerts, reports and recalls on publicly available websites and working internationally to report product safety issues and to monitor for product safety issues that might impact the UK.

IMT also lead on the coordination of incident activity, liaising with a range of OPSS and wider functions to ensure an effective incident response is delivered.

The Consumer Policy and Delivery team within the Policy and Partnerships department of the Office for Product Safety and Standards (OPSS). The Team champions the needs of consumers and ensures keeping people safe is at the heart of everything OPSS does. The Team has developed a Consumer Plan which identifies consumer-focussed priorities and explains how we will meet them. We are particularly focussed on ensuring our product safety activities reach a diverse audience.

Key to helping us achieve these aims are the relationships we have built with a range of organisations across the UK. Each quarter, we host a meeting of our Consumer Reference Panel. We hear insight into the consumer perspective of OPSS activity and discuss emerging issues that affect consumers.

The Resource Management team within OPSS is responsible for procurement and contract management, along with financial planning, monitoring and processing. As a team, we are focused on helping the organisation to deliver effectively, while also ensuring that the correct processes are followed.

Responsibilities

​We are looking for an enthusiastic individual to join our busy Resource Management team working on data analysis and management information. You will be responsible for maintaining systems and processes to improve data analysis and provide high quality information to enable good decision making and financial management by senior leaders.

Key Responsibilities

  • Maintain tools and systems to support financial data analysis for OPSS and look at ways in which these can be continuously improved.
  • Analyse and manipulate large amounts of data to identify trends.
  • Support budget holders in managing their budgets, including monthly forecasting and reporting.
  • Engage with team leaders across OPSS to understand their information needs, as well as address queries.
  • Work effectively with other parts of the Resource Management Team to ensure the successful delivery of all aspects of its work, including financial reporting, procurement, commercial and risk management.

Vacancies open to existing Civil Servants

We have some fantastic opportunities for the right candidate. Please note that the roles below are only open to existing Civil Servants.