Every hazard, every skillset

The Office of Product Safety and Standards is comprised of four Impact Areas Regulation, Evidence, Policy and Enabling.

Within those Impact Areas there are thirteen work areas, each led by a Deputy Director and Functional Team Leaders.



Construction Products

The work on this team involves collaboration with our partners in Government, Local authorities and elsewhere to ensure that public confidence in the safety and performance of construction products is improved and maintained. OPSS, work closely with the Department for Levelling Up, Housing and Communities to fulfil this role.

Regulation and Market Surveillance

Here, the teams engage with the business community to ensure OPSS understands the range of business views and to ensure that businesses are actively involved in OPSS programmes. In this area, there is also implementation of OPSS market surveillance activities.

Products and Sectors Regulation

The Products and Sectors Regulation Team enforce a range of product, environmental and energy efficiency regulations across a wide variety of product types in a number of different sectors. Working towards providing a regulatory environment in which businesses have the confidence to invest and grow whilst ensuring that consumers and the environment are protected.

Online and Supply Chain Enforcement

The Online and Supply Chain Enforcement Team, work to ensure that consumers across the UK can feel as safe shopping online as on the UK’s high streets. The team deliver new ways of regulating supply chains, from ports and borders through to online marketplaces, fulfilment houses and third-party sellers.



Testing and Targeting

Here, the team provide scientific, technical, risk and testing capacity. They provide insights into consumer and business behaviours, as well as technical services to ensure the legal metrology system operates effectively in protecting consumers, whilst supporting UK engineering and manufacturing. They also ensure that high level test projects are delivered, as well as planning for incident management.

Operations and Governance

Here, the team assist the organisation on programme and project management and also digital and technology services and operational support.

Science and Engineering

This team provide engineering, technology and scientific evidence and advice to underpin policy and enforcement. They give businesses the confidence to innovate, whilst protecting consumers and the public.


OPSS Analysis comprises of a team of analysts who work across statistics, data science, social research and economics. The team provide analytical support for all the office’s activity, adding value by harnessing their profession-specific expertise.



Policy and Partnerships

The policy team help to ensure businesses and consumers can have confidence that products and services they purchase meet regulatory requirements. 

Borders, Accreditation, Measurement & Standards

The Borders and Market Surveillance Policy team in OPSS is dedicated to ensuring our product regulatory system works well for goods entering the UK, to the benefit of consumers and businesses.

Product Safety Policy

This team lead work to gather industry insights to shape the UK’s future product regulatory approach, building strong relationships with a range of senior industry contacts both in the UK and overseas. They use these insights to support innovative policy work to ensure the UK’s product marking approach is fit for the future.




The teams within this area lead on external connections, supporting priority projects and providing clarity on strategy. They also provide support with recruitment, learning and development,  internal communications, engagement as well as culture and financial resourcing.


This team provide expertise on legal processes for enforcement and regulatory policy and practice, ensuring that we stick to principles of good regulation. Supporting the development of new processes and tools to strengthen governance, accountability and regulatory practice.